We make it SUPER EASY to get help when you need it
We have a plugin you can use on your website to get help 24/7 for and WordPress issue
Makes getting help a few click away directly from your website
We have a custom built plugin that you can install on your cared for website which will add a GET HELP button only seen by the administrative user.
When this button is clicked on it will open up an easy to use form where you can explain your support needs and also include a screenshot of any page on your website as well as attach any files you need to help explain what you are dealing with.
If your website is not accessible we have another way you can call on our support team.
Within your account there is an area where you can submit a support ticket to get help FAST!
We have the features you need for success
- Daily Software Updates
- Smart Backup System
- One Click Site Restore
- Security Monitoring
- Monthly Reporting
- Downtime Monitoring
- WordPress Site Support
Update all site software when needed…
⭐ Daily update runs for WordPress core, plugins and themes
⭐ Daily database updates when needed after software updates
⭐ Daily translation updates when needed after software updates
Our Site Care Difference
Most companies will complete your software updates once a month. We will monitor updates every day and complete them daily.
We use an intelligent backup strategy…
⭐ Daily incremental automated backup runs of website database
⭐ Daily incremental backup runs of website files
⭐ Pre-update automated backup runs of software update
⭐ Remote storage available to store backups off the server
Our Site Care Difference…
Traditional backup strategies will backup everything each time it runs. This takes up a lot of storage space.
We will run an initial full backup of all files and database and then each backup after will be incremental meaning that only the things that have changed will be backed up.
This saves a ton of storage that would normally be used up by redundant backup files.
Instant file/database restore when needed…
If anything goes wrong at anytime on your site, we can easily restore any file or full database with one click.
Just imagine that you never never need to worry about “what ifs“.
We will monitor for all security issues…
Our Care Plan gives you the highest level of security on your site.
Below are the security options included:
⭐ 24/7 Website Security Monitoring
⭐ Site Health Scanner
⭐ Move the Login Page
⭐ Limit Login Attempts
⭐ Homemade Captcha (not Google)
⭐ Force a Correct Username and Password
⭐ Forbid the Listing of Accounts
⭐ Lock Sensitive WordPress Settings
⭐ Add Security Constants in wp-config.php
⭐ Securing WordPress Security Keys
⭐ Lightweight and Powerful Anti Spam
⭐ Anti Usurpation in Comments
⭐ Hide PHP Versioning
⭐ Forbid the Display of Directory Listing
⭐ Forbid Access to WordPress Core Files
⭐ Forbid 404 Errors on .php Files
⭐ Block Bad Robots (Black Hole)
⭐ Block Visits From Bad User-agents
⭐ Block XML-RPC Protocol
⭐ Block Bad Search Engine Bots
⭐ Block Visits With Bad Query Methods
⭐ Block Visits With Bad Content (BBQ)
⭐ Double Factor Authentication (2FA)
⭐ Powerful Malware File Scanner
⭐ Detection of Known Vulnerable Plugins
⭐ Detection of Known Vulnerable Themes
⭐ Banning IP Addresses
⭐ Block Countries by IP Geo-location
⭐ Block Visits From Bad Referrers
⭐ Anti Hot-linking
⭐ Anti 404 Guessing
⭐ Control of Account Sessions
⭐ Passwords Lifespan Settings
⭐ Forbid the Creation of Accounts
⭐ Protection of the Uploads Folder
⭐ Monthly Site Health Report in PDF Format
⭐ Guard Dog Security Dashboard
* Requires BEAST MODE Care Plan Subscription
Detailed reporting keeping you informed…
⭐ Monthly care report on all updates completed
⭐ Monthly snapshot on WordPress and PHP version
⭐ Monthly security monitoring reporting
We will know first if your site goes down…
Behind the scenes every 5 minutes, we will send a simple HTTP request to get an HTTP Header response from your site.
If your website doesn’t return Status Code 200 (OK), we will be notified immediately and jump into action to correct it.
Get WordPress help when your site breaks…
⭐ Included support for website infections
⭐ Included support for website down issues
⭐ Included support for website errors
Makes getting help a few clicks away directly from your site.
We will provide support for anything broken on your website.
WordPress Support Focused Detailed Monthly Website Care Report
We will send you a PDF report each month of all updates that were completed
You can request to re-brand these reports to match your company if you like.
Detailed Monthly Website Security Report
We will send you a PDF report each month of the security status of your website
Our Happy Customers
Customers are at the heart of our business and we love to help with WordPress sites. We have a saying here that “We do not fix WordPress sites, WE CHANGE LIVES!“
Now I let WP Fix It do it for us and best part is not worrying if an update will cause a problem because if it does, they will FIX IT!
They are wizards with WooCommerce and making sure that my shop software is always up to date and running smoothly.
